Proudly Canadian Owned & Operated

Proudly Canadian owned & operated

FAQs

Pacific Plumbing – FAQs

We primarily service commercial, industrial, and multi-unit properties, including retail, office, and industrial facilities. We also provide select residential plumbing services within our service area.

Yes. We provide 24/7 emergency plumbing services for urgent commercial, industrial, and residential plumbing issues.

Yes. All work is performed by licensed, insured, and professionally trained plumbing technicians.

Yes. We regularly perform after-hours, overnight, and scheduled shutdown plumbing work to minimize disruption to business operations.

Commercial & Industrial Plumbing

Our core services include commercial plumbing repairs, fixture replacements, mechanical room piping, preventative maintenance, and large-scale drain and sewer services.

Yes. Commercial preventative plumbing maintenance helps reduce emergencies, extend system life, and control long-term operating costs.

Absolutely. We regularly work with property managers, facility managers, and commercial building owners to provide reliable ongoing plumbing service.

Drain & Sewer Services

Common causes include grease buildup, debris, root intrusion, and aging infrastructure. Commercial drain and sewer systems often require scheduled maintenance to prevent repeat issues.

Maintenance frequency depends on usage, but many commercial drain systems benefit from professional cleaning every 6–12 months.

Yes. We provide professional drain and sewer camera inspections to locate blockages, identify pipe damage, and recommend repairs.

When performed by trained professionals, high-pressure water jetting is a safe and effective method for cleaning and maintaining commercial drain and sewer lines.

Vaccum Truck Services

Yes. We provide vacuum truck services for commercial and industrial properties, including catch basin cleaning, storm water removal, and grey water pumping.

Our vacuum truck is used for non-sanitary systems such as catch basins, storm drainage, sump pits, and grey water applications.

Water Leaks & Diagnostics

Signs may include increased water bills, unexplained moisture, reduced water pressure, or recurring drainage issues. Early leak detection helps prevent costly damage.

Yes. We provide commercial plumbing leak detection and repair services designed to locate issues while minimizing disruption.

Commercial Water Heaters

Yes. We service, repair, and replace commercial-grade water heaters and centralized hot water systems used in commercial and multi-unit buildings.

Lifespan varies based on usage, water quality, and maintenance, but most commercial water heating systems last 8–12 years with proper care.

That depends on system age, condition, and performance. We assess commercial hot water systems and provide recommendations based on reliability and long-term value.

Service Process & Expectations

Response times vary by location and workload, but commercial plumbing emergencies are prioritized and same-day service is available when possible.

Yes. We provide clear scopes of work and transparent pricing so clients understand what’s involved before any work begins.

Contact Us for All Your Plumbing Services

Pacific Plumbing & Pumping Services Inc. is the name business owners turn to for professional commercial plumbing services in Hamilton and surrounding areas. Our name has been trusted in the local and surrounding areas for more than 30 years and we have the hands-on experience to assist you with any of your plumbing-related needs.